Xtreme IVR Telephone Locator
Implementing a phone-based store locator is a must for any business with multiple physical locations. Customers calling in are often looking for instant access to location information, and a phone-based locator provides just that. By setting up a phone-based locator, customers can easily get directions to the nearest store in seconds. This not only saves them time but also ensures that they receive accurate information. Additionally, it helps to improve customer satisfaction and loyalty. With a phone-based locator, businesses can ensure that their customers are never left frustrated or lost, thereby improving their overall experience.
IVR Features
- Real Speak TTS audio (Text-To-Speech)
- Multiple languages
- Human voice audio files support for messaging
- Patch-thru callers directly to your dealer
- Get dealer contact info sent via SMS text message
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How it works
Integrating Xtreme Locator with your telephone system is a seamless process. All you need to do is program a menu prompt that forwards calls requesting dealer locations to your Xtreme IVR phone number. Once the call is redirected, Xtreme Locator takes care of the rest. Alternatively, you can choose to advertise a toll-free number provided by Xtreme Locator at no additional cost. This allows customers to call in and access location information with ease, without incurring any charges. With Xtreme Locator, businesses can ensure that their customers receive accurate and timely location information, improving their overall experience. Moreover, it helps businesses to streamline their operations and improve the efficiency of their location-based services.
Why do you need an IVR Locator?
Implementing an Xtreme IVR solution for your business can help streamline your customer service operations and reduce costs associated with live agent or employee support. The IVR system allows customers to search for nearby locations directly from their phone, using keypad prompts or voice recognition. This eliminates the need for expensive call center personnel and ensures that customers receive accurate information without having to wait on hold or be transferred multiple times. Additionally, if a customer wishes to speak directly with a dealer, they can do so with the simple command of “Call”. The Xtreme IVR Telephone Locator is available 24/7, ensuring that customers are always able to access accurate information about your nearest store locations. By providing a seamless and efficient experience, businesses can improve customer satisfaction and loyalty, ultimately driving sales and revenue.
Xtreme IVR is perfect for:
Xtreme IVR is a versatile solution that can benefit a wide range of businesses and organizations. Retailers can use the Locator phone number in their advertisements to help customers find the nearest store. Utility companies can publish the Locator phone number on invoices, making it easy for customers to locate the nearest payment center. Manufacturers can provide customers with a phone number to find the nearest distributors. Essentially, any company or organization that wants to make it easy for customers to find them can benefit from the Xtreme IVR solution. The IVR Telephone Locator is available as a stand-alone service or as an added service to the Web Locator, providing businesses with flexibility and options to meet their unique needs. By implementing the Xtreme IVR solution, businesses can improve their customer service operations, reduce costs, and ultimately improve customer satisfaction and loyalty.
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